We tell all leaders the training is most effective when the CEO, Owner and Management team attends. It is a strong message to fully engage as an active participant and demonstrate by action, rather than words the importance of education. Makes perfect sense doesn’t it? Yet, here is the reality; the Blackberry remains on, and is constantly checked, and in most cases email replies are actually taking place. Furthermore, if an incoming call is deemed important the (ineffective) leader will leave the room and take their call.
I could give you a few clichÃ©s such as “walk the talk”, or actions speak louder than words”, or even “people do not listen to what you say, rather they watch what you do.”
Rather, I’ll quote Albert Switzer: “Teach people at the school of example, they will learn no other way.”
You think about it, Myers
Myers Barnes Associates, Inc.